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A special course for BPO industry contenders

With the current growth that the BPO sector is pushing the Indian economy, has phenomenally marked it a promising industry.  On that, with many more youngsters, are getting graduating in English, and want to be aspirants for BPO, have now the special provision of learning the course before getting to work into it.

Knowing the fact fully, the Indira Gandhi National Open University (IGNOU) has started a diploma course in Business Process Outsourcing (BPO) in partnership with Accenture.  The course has been co-designed by academicians and industry experts, BPO training and e-learning organizations to provide students with a comprehensive learning mode.

One year diploma course will include includes theory as well as practical knowledge about the BPO sector.  The course will cover cross-industry BPO services including finance and accounting, human resources, corporate learning, sourcing and category management, customer contact, order management and technical writing, as well as industry-specific BPO services in insurance, banking, healthcare, pharmaceuticals, engineering, equity research and capital markets.

The course is basically designed to acquaint prospective candidates of BPO industry with the requisite skills needed to be able to work and flourish in the industry.

 The course can be availed by all the aspiring candidates, as well as those who are already a part of BPO sector, from Tier I to Tier III cities of India. Basic requirement for the candidate in terms of qualification should be -   CBSE 10+2 or equivalent.  The other basic requirement/eligibility criteria needed to apply for the course is to have a passed the IGNOU certificate course in Communications skills or an equivalent program as deemed by IGNOU. However, if the aspiring candidate doesn't have one then they will have to be screened through a communication evaluation test, making them eligible to enroll for the programme.

The course will be taught through various/mixed channels such as CD, Web-based materials, lab-based contact sessions and simulated exercises.

All in all everyone, who has a thrust to be a part and excel the in the BPO industry, can avail to this course.

Therefore, the course can be studied by undergraduates, post graduates and even by working professionals.  The last date for submission of applications to the course is due 30th July.

Therefore, this jointly developed course is certainly a great endeavor on part of the company and the University to have started this course. The course designed to provide such complete training and career opportunities is surely going to help balloon the growth of Indian outsourcing industry.