Rural outsourcing - an emerging IT service

Rural outsourcing refers to a method in which jobs are transferred away from higher cost urban areas to lower cost rural areas.  With increased level of salaries to the employees, real estate prices, and high attrition rates has escalated costs incurred by the BPO industry.Benefits of Rural outsourcing: Lower cost of operations Producing loyal and efficient employee base Lower operating costs Absence of communicational or cultural barriers Lower attrition rates Proximity to the clients Shifting the main business of the rural areas...

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The problem of Transfer Pricing in the Indian BPO sector

We all have heard much about the BPO boom in India and its remarkable benefits that it has served India with. But in recent times, the future of the industry is predicted to become bleak due to the government’s imposition of Transfer Pricing Agreement and additionally levying an increased tax rate at 12%. This is one of the many issues that is seen challenging the BPO industry’s growth. What is Transfer Pricing? It is the price that is being charged by one part of the company for products and services it provides to another part of the...

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Tips on choosing the right call center service provider

If you are an existing growing company and are keen on managing your telephonic traffic through the help of a call center service then you should consider the following suggestions: Keeping in mind your budget, consider the volume of your present call and based on your estimates, the future call volumes. This will help you save time and money. Keep up your expectations top on the list and accordingly choose the perfect service provider, which shall help you best in fulfilling your laid objectives. Evaluate your geographical coverage...

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India, a preferred destination for outsourcing call center services

Stable democracy, youngest and most educated population, India is all what can be called, a one stop shop for the offshore call center services.  The developed nations have been looking for a labor which is huge and educated and English speaking. India, with providing all the three solutions, has in recent time become the most preferred location for outsourcing call center services of the international companies.There are thus many of call centers in India which have international clients like American Express, Delta Airlines, etc....

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e-Governance - renovating the governmental service delivery system

e - governance, a one stop online portals for information access for online citizen services, center and state specific e-Governance initiatives, providing awareness about governmental tasks.  In simpler terms it basically refers to the technology driven governance. Models of e-Governance:When we talk about e Governance, its main target groups remain the citizens, government and businesses. Hence what we have is Government to Customer or Citizen model, Government to Employees, Government to Government and Government to business....

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Convergence of Social Media and BPO

Today, the social media is the trendiest communicational buzz. As a medium of channel, it has fairly done its job beyond imaginable expectations by standing in as a means of non-commercial interaction among individuals.  Social media indeed, has become a mainstream phenomenon within the last few years and is only working hard to also become now a successful means of commercial interaction.Over the past few years, the BPO services have made investments in customer-oriented business intelligence and deep analytic tools for their company...

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India - a global center of BPO services

Today outsourcing has become the order of the day. More and more organizations are choosing India as a hub of outsourcing companies for a number of reasons such as, high presence of young population, cost effectiveness, increased efficiency, increased productivity, shared risks, reduced operating costs, increased quality, better services and more time to focus on core competencies. Discover how India has become the world’s most preferred location for the software development and software enabled services: Cost-effective services: ...

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Negative impact of Rupee depreciation on Indian BPO sector

The IT/ITES industry body, NASSCOM, is seen noting its concern about the negative effect of the continual volatility of the Indian currency.  The apex body said that the currency volatility is all set to hinder the planning process of the BPO industry.Apart from the Eurozone financial crisis and the rupee depreciation, factors like US Subprime crisis and rising input costs are also seen hindering the growth of the sector.  Though the rupee depreciation has brought in good news for the exporters and software exporting Indian companies...

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Hub and Spoke Model and BPO Industry

The IT BPO sector in India is a sunrise sector which has been propelling phenomenal growth rates for the Indian economy since past three decades.  In our initial articles we have already mentioned a few of the factors that make India an attractive destination for the countries world over to outsource their businesses in India, such as, cost efficiency, younger talented, technical population, high GDP rate, open economy, etc. Now that India has already attracted the businesses, creating more efficiency out of the given task, would...

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Ashton Kutcher as Steve Jobs: Uncanny Resemblance [PICS]

Photographs of actor Ashton Kutcher dressed up as late Steve Jobs emerged Saturday, giving the world a first glimpse of how Kutcher will look in the upcoming independent film about the former Apple CEO. TMZ posted the images taken on a movie set in Los Angeles, showing Kutcher wearing Jobs’s iconic...

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Persistent Toddler Gets Shot Down by Crush Again and Again [VIDEO]

Sometimes — no matter what you do — you just can’t get a girl to like you in the same way you like her. The kid in this video, for better or worse, is finding that out at an early age. The little boy, our protagonist here, spends a solid two minutes leaning in for a kiss or cuddle time with his would-be toddler girlfriend. But the young lady is not having it. She pushes him away. She turns her back on him. She shoves him to the ground multiple times. Even his put-both-hands-on-the-ground-and-scoot-around move won’t work. That move always...

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Facebook Rolls Out File-Sharing for All Groups [EXCLUSIVE]

Could Facebook become the next Dropbox — or a haven for sharing files without regard to copyright? The social network has revealed to  that all Groups will now offer the ability to send files. This update rolls out to a small percentage of groups Thursday, and will become available to others during the following days. If you don’t have the feature already, Facebook...

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GOOGLE+ is still the BEST

Things changed since than , but GOOGLE+ is still the BEST...What do You think about differences between these platforms for communication?Http://devbpo....

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GOOGLE+ is still the BEST

Things changed since than , but GOOGLE+ is still the BEST...What do You think about differences between these platforms for communication?Http://devbpo....

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Google Drive aesomeness instant OCR

Google Drive awesomeness, instant OCR http://devbpo.comYou want to digitize a print document? You have Google Drive and an Android device? You are all set!1- Take a very clear picture of the paper document2- Send it to Google Drive3- (Re)name the uploaded document and check the "transform as a Google document" box. Go!4- Wait for upload and process. Done!...

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Facebook Launches Two-Filter ‘Instagram’ on ‘Facebook for Every Phone’

One month after its $1 billion acquisition of Instagram, Facebook has added filters to one of its apps. Users of Facebook’s app for non-smartphones, “Facebook for Every Phone,” can now tweak their photos with Sepia or Grayscale filters similar to those Instagram offers. Instagram had nothing to do with the new feature, a Facebook spokesperson told Inside Facebook. Rather,...

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